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Privacy Policy

Welcome to Medical Desk AI Institute! This Privacy Policy explains how we collect, use, disclose, and manage your information. Your privacy is important to us, and we are committed to handling your personal information responsibly and transparently.

INTRODUCTION

This Privacy Policy describes the practices of Medical Desk AI Institute (“we,” “our,” or “us”) regarding the collection, use, and disclosure of personal information when you engage with our services, including visiting our website, enrolling in our programs, or contacting us for support. By using our services, you agree to the terms outlined in this policy.

CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.

WHAT TYPE OF INFORMATION DO WE COLLECT?

We collect the following types of information to provide and improve our services:

  • Contact Information: Your name, email address, phone number, and mailing address, which we use to communicate with you about training, enrollment, or support.

  • Program Details: Information relevant to your training, such as course selections, enrollment status, scheduling preferences, and certification results.

  • Payment Information: Billing details necessary to process payments for our programs (processed securely through third-party payment processors).

  • Browsing Data: When you visit our website, we may collect non-personal data, such as your IP address, browser type, pages visited, and other technical details to improve website performance.

HOW DO WE USE THE INFORMATION WE COLLECT?

We use your information only to:

  • Provide Services: Communicate with you about enrollment, training schedules, certifications, and support.

  • Improve Our Offerings: Personalize and enhance our programs and website based on student and employer feedback.

  • Legal Compliance: Meet applicable laws, regulations, and accreditation requirements.

SMS OPT-IN CONSENT AND PHONE NUMBER PRIVACY

We collect phone numbers only with your express opt-in consent to receive SMS communications from Medical Desk AI Institute. We use these numbers solely for enrollment updates, reminders, and support related to your training. Your phone number and SMS consent information will not be shared with third parties.

TYPES OF SMS COMMUNICATIONS

By opting in to SMS communications from Medical Desk AI Institute, you may receive messages such as:

  • Enrollment confirmations

  • Class reminders and updates

  • Certification notifications

  • General customer support messages

STANDARD SMS DISCLOSURES

  • Messaging frequency may vary.

  • Message and data rates may apply.

  • To opt out at any time, reply STOP.

  • For help, reply HELP or contact us directly.

OPT-IN CONSENT

By providing your phone number and explicitly opting in, you consent to receive SMS messages from Medical Desk AI Institute. Consent is not a condition of enrollment, and you may opt out at any time by replying STOP.

OPT-OUT INSTRUCTIONS

To stop receiving SMS messages from us, reply STOP to any message. You’ll receive a confirmation, and no further messages will be sent.

HELP INSTRUCTIONS

For assistance, reply HELP to any message or contact us:

WITH WHOM DO WE SHARE INFORMATION?

Medical Desk AI Institute does not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only with:

  • Service Providers: Trusted vendors who support our website, payment processing, or training platforms and are obligated to keep your data secure.

  • Legal Authorities: If required by law, we may disclose information to governmental or regulatory bodies.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All SMS opt-in data and consent will not be shared with any third parties.

COOKIES AND SIMILAR TECHNOLOGY

Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. Cookies are small data files placed on your device when you visit our site.

HOW WE MANAGE COOKIES

You can control cookies through your browser settings. You may choose to block cookies or receive alerts when a cookie is being sent. Blocking cookies may affect some website features.

WHO CAN YOU CONTACT FOR MORE INFORMATION?

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: